COVID-19 Protection Framework settings

Update 25th, Jan. 2022

Support for if you get COVID-19 Most fully-vaccinated people with COVID-19 are likely to have a mild to moderate illness and will fully recover in their own home, or in suitable alternative accommodation. Care in the community is where people are supported by local care providers to ensure their health, welfare and wellbeing needs are met while they are recovering from COVID-19.

(source from:

please kindly find the information from government support.

You can always find our support person to discuss your situation.

2. Asian Family Services

Asian Family Services is the only provider for Asian people who are affected by gambling harm in New Zealand. Asian Family Services was established in 1998 to provide counselling, public health education and support for all Asians in New Zealand. Japanese and Chinese, one public health promoter and one research coordinator.

Staff at Asian Family Services are passionate about what they do and are dedicated to making a difference in people’s lives.

Asian Helpline

Asian Helpline provides nationwide free and confidential services from Monday to Friday between 9 am-8 pm. Asian Helpline helps Asian people in New Zealand to access appropriate counselling support. The counsellors provide helpful information and services to those who are experiencing gambling harm or COVID-19 related mental distress, such as depression and anxiety. it covers:

  • Support for gambling harm

  • Emotional support

  • Crisis intervention

  • General information (e.g. how to navigate New Zealand's health and social systems)

How to Contact?

If you or someone else need help, please call Asian Helpline on 0800 862 342 to make an appointment.

You can also follow the official WeChat account where we upload our latest activities, workshops or other information related to gambling. The official WeChat account ID is AFS_0800862342 or search name 亚裔家庭服务中心

COVID-19 Protection Framework settings

As of 11:59 pm on Thursday 30 December, the following areas, which are currently at Red, will move to Orange: Auckland, Taupō and Rotorua Lakes Districts, Kawerau, Whakatane, Ōpōtiki Districts, Gisborne District, Wairoa District, Rangitikei, Whanganui and Ruapehu Districts.

The Northland area will remain at Red and the rest of the North Island and the whole of the South Island will remain at Orange. Cabinet will review these settings on Monday 17 January.

Changes to the face-covering requirement at Red at tertiary education providers

This week, the COVID-19 Public Health Response (Protection Framework) Order 2021 will be amended so that the face-covering requirement applies to people who are indoors at tertiary education premises while they are:

  • on the parts of the premises that are open to the public, or

  • attending formal teaching or learning activities.

Staff who are presenting (e.g. to a class), and who maintain two-metre physical distancing from others when doing so, will be exempt from the face-covering requirement. Once this amendment is in force, we will update our COVID-19 Protection Framework guidance and Q&As to reflect this change.

There are internal changes under the Red setting, please contact your tutor and school support person for the details. If you have any inquiries, please email directly, we check our email regularly and are ready to support you any time.


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