Business Short Course and Career Training
Course Description
To help you achieve your career goals we also offer a range of non-NZQA approved short courses which use resources that provide practical basics and up-to-date knowledge of the New Zealand business and employment environment.
The short course will provide a thorough grounding in the key elements of management managing the work and managing the people. You will learn how to create a sense of mission and purpose, communicate effectively, develop performance standards, plan and prioritise work, conduct effective team meeting and provide recognition to your teams.
Certification: Non-NZQA Registered Short Courses
Duration: 1 day+
Tuition Hours: varies
Intakes: Weekly
Entry Requirement
A minimum age of 16 years is required. Provide evidence of English language competence at a IELTS score of 5.5 with no band score lower than 5, or a TOEFL score of 500. International students must also possess an appropriate visa with a valid study condition.
Course Structure
Career Option Search Analysis
Course content:
-
Four lessons three hours duration
-
Exploring the market
-
Matching the market opportunities with your career aspirations
-
Matching your skills with market opportunities
-
Planning how to achieve your aspiration in the current employment market
Writing an Effective Resume and Searching for Employment
Course content:
-
Five lessons three hours duration
-
Preparing to search for employment
-
Developing your resume choosing your references
-
Writing employment letters/ preparing portfolios
-
Implementing an active employment search
-
Interviewing skills/career management
Employment Strategies for Success
Course content:
-
Six lessons 3 hours each
-
Essential skills
-
Developing those skills – (five lessons)
Marketing and Sales
Course content:
-
Eight lessons 3 hours each
-
Marketing strategic planning
-
Marketing demographics
-
Market segmentation
-
Product/service strategies
-
Pricing strategies
-
Distribution strategies
-
Promotion strategies
-
E-commerce strategies
Management Skills
Course content:
-
Seven lessons 3 hours each
-
Successful management
-
Motivation/delegation
-
Leadership and team-building
-
Change management
-
Stress management
-
Conflict resolutions
-
Performance evaluation
Customer Service
Course content:
-
Six lessons 3 hours each
-
Definition of customer service
-
Effective communication
-
Customer relationship management
-
Customer challenges
-
Avoiding pitfalls
-
Customer feedback
Sales Essentials
Course content:
-
Five lessons 3 hours each
-
Sales motivation
-
Sales process
-
Sales management
-
Handling objections
-
Advanced sales skills
Starting a Small Business
Course content:
-
Becoming an entrepreneur
-
Writing a business plan
-
Success and failure
-
Business structures
-
Branding
-
Research
-
Executive summary
-
Market and product trends
-
Environmental factors
-
Marketing processes and target
-
Market
-
Four p’s
-
Competition
-
Cash flow projections
Negotiation
Course content:
-
Definition of negotiation
-
Strategies and styles
-
Skills and tactics
-
Obstacles
-
Tips
-
Preparation
-
Conflict resolutions
-
Understanding contract
-
Negotiating a contract
Business Presentation
Course Content:
-
Elements of a successful presentation
-
Planning
-
Designing
-
Enhancing
-
Delivery